Privacy Policy

Last updated: 10/01/2025

This Privacy Policy explains how Joy & Co. Photography LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or use joyandcophx.com (the “Site”) and our related services in the United States.

1) Who We Are & How to Contact Us

Joy & Co. Photography LLC

5635 N. Scottsdale Rd. Suite 170-J2, Scottsdale Arizona 85250

Email: [email protected]

Website: joyandcophx.com

2) Scope

This Policy applies to personal information we collect online through the Site, via forms, phone/SMS, email, ads/landing pages, and our social media, and offline in connection with our services.

3) Personal Information We Collect

We may collect the following categories of personal information (“PI”):

• Identifiers: name, email, phone, postal address, IP address, device identifiers.

• Customer Records: contact details, account preferences, communications.

• Commercial Information: service inquiries, bookings, purchases, transaction history.

• Payment Information: payment method details processed by our third‑party processors (we do not store full card numbers).

• Internet or Network Activity: pages viewed, links clicked, referral URLs, session data, approximate location derived from IP.

• Inferences: preferences or interests we derive to improve marketing and services.

• Audio/Visual: photos/videos you provide, testimonials or reviews.

Sensitive Personal Information: we do not intentionally collect government IDs. Payment card data is processed by our processors and used only to complete transactions.

Sources of PI: directly from you; automatically from your device/browser via cookies, pixels, and analytics; from service providers and advertising partners; and from publicly available sources.

4) How We Use Personal Information

• Provide and improve our services and customer support

• Process payments, fulfill requests, confirm bookings, and deliver products

• Communicate with you (including newsletters, promotions, and SMS with consent)

• Personalize content/ads and measure campaign performance

• Maintain security, prevent fraud, debug, and ensure Site functionality

• Comply with legal obligations and enforce our agreements

5) Disclosing Personal Information

We may disclose PI to:

• Service Providers/Processors: hosting, payment processing, CRM/email platforms, analytics, customer support, security.

• Advertising/Marketing Partners: platforms that help deliver and measure ads.

• Professional Advisors and Legal/Compliance: auditors, lawyers, regulators when required.

• Business Transfers: in connection with mergers, acquisitions, or asset sales.

We do not disclose full payment card numbers to us; processors handle those directly.

6) “Sale”/“Sharing” and Targeted Advertising (California)

We do not “sell” PI for money. We may “share” PI (as defined by California law) for cross‑context behavioral advertising via cookies/pixels. You may opt out of “sharing” by using our “Do Not Sell or Share My Personal Information” controls (link on the Site) or by enabling a recognized opt‑out preference signal (e.g., Global Privacy Control) in your browser; we will treat such signals as an opt‑out to the extent required by law.

7) Your Privacy Rights (California – CCPA/CPRA)

California residents may have the right to:

• Know/Access the categories and specific pieces of PI we have collected.

• Delete PI, subject to legal exceptions.

• Correct inaccurate PI.

• Opt‑out of “sale” or “sharing” for targeted advertising.

• Limit the use/disclosure of Sensitive PI (we use none for inferring characteristics).

• Non‑discrimination for exercising your rights.

Response Time: We will confirm receipt within 10 days and respond within 45 days (or up to 90 days if reasonably necessary).

8) How to Exercise Your Rights

Submit a request by:

• Email: [email protected]

• Mail: Joy & Co. Photography LLC, 5635 N. Scottsdale Rd. Suite 170-J2, Scottsdale Arizona 85250

Verification: We may request information to verify your identity. Authorized Agents may submit requests if you provide written permission or power of attorney.

9) Retention

We retain PI for as long as necessary for the purposes described above, including to provide services, comply with law (e.g., tax and accounting), resolve disputes, and enforce agreements. Criteria include account status, legal requirements, and business needs.

10) Cookies & Tracking

We use cookies, pixels, SDKs, and similar technologies to operate the Site, remember preferences, analyze traffic, and deliver targeted ads. See our Cookie Policy for details and controls.

11) Security

We implement reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

12) Children’s Privacy

We do not knowingly collect PI from children under 13. If you believe a child provided PI, contact us and we will delete it.

13) Financial Incentives

We do not currently offer financial incentives relating to PI. If we do in the future, we will describe the program and your rights at enrollment.

14) Do Not Track

Some browsers send “DNT” signals. We currently do not respond to DNT. We honor legally recognized opt‑out preference signals as described above.

15) Changes to This Policy

We may update this Policy. The “Last updated” date indicates the latest revision. Material changes will be posted on the Site.

16) Accessibility & Alternative Formats

To access this Policy in an alternative format, contact [email protected].